FINANCIAL SERVICES COMPLAINTS.
HOW TO COMPLAIN ABOUT YOUR INSURANCE POLICY.
For details of how to make a complaint in relation to your MINI insurance, please select the appropriate insurance product and policy document.
The European Commission’s Online Dispute Resolution Service
European legislation guarantees consumers:
• fair treatment;
• products which meet acceptable standards;
• a right of redress if something goes wrong.
To help ensure that companies meet the standards set by the European Parliament, consumers now have the right to address their complaint to the European Commission’s Online Dispute Resolution (ODR) Service.
For full details please go to: