FAQ's

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General Questions

  • General Questions
  • Is the MINI sold worldwide?
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    The MINI is sold through an independent MINI dealer network in over 70 countries around the world. Many of its members already enjoy a long-standing cooperation with the BMW Group as BMW dealers.

  • Where was the MINI developed?

    The MINI was a truly European development, with design and engineering taking place in the UK and Germany.

  • Where is the MINI produced?

    The MINI is built to meet stringent BMW Group quality standards at the BMW Group plant in Oxford, England. With partner plants in the Netherlands and Austria, where the new MINI 3 Door, MINI Countryman and MINI Paceman models are being built.

  • Is it possible to have a guided tour of the MINI manufacturing facilities?

    Yes, please click on the link below for more information. Alternatively, applications can be sent in writing to: Plant Tours, Communications Dept., BMW Group Plant Oxford, Cowley, Oxford, OX4 6NL, United Kingdom.

  • Where can I buy MINI shirts, caps and suchlike?

    A full range of top-quality MINI lifestyle accessories are available to purchase from the online shop. Lifestyle accessories are also available from MINI dealers.

  • The MINI Brand
  • What is the philosophy behind the development of the MINI?

    Go-kart handling, iconic design, highly individual personalisation and creative use of space: the characteristics that make a MINI haven’t changed since the launch of the classic 1959 design by Sir Alec Issigonis, which lasted more than four decades (until 2000). The new generation adds state-of-the-art technology, modern levels of safety, quality and reliability to traditional MINI values, such as optimum interior space within compact exterior dimensions. Whatever form the MINI comes in, the key to driving fun remains: a long wheelbase, short overhangs and a low centre of gravity – all to keep the go-kart feeling very much alive and well.

  • Where can I learn more about the history of the MINI?

    The MINI is a successor to the classic Mini, which first appeared in 1959. It lives on until 2000. A good innings for any car.

    Here are some more MINI milestones:

    • 2001 – The new generation MINI is doubly impressive, arriving in the MINI Cooper and MINI One.
    • 2002 – The MINI Cooper S roars to life.
    • 2004 – The MINI Cabrio opens up to the sun.
    • 2006 –The 2nd generation MINI Cooper and MINI Cooper S were launched, with more powerful engines than their predecessors, a revamped design and a wealth of new features.
    • 2007 – The MINI Clubman stretches out to add versatility to MINI agility.
    • 2008 – Two more 'serial thrillers' took to the streets: the MINI John Cooper Works and the MINI John Cooper Works Clubman. These models were the first MINI fitted with John Cooper Works performance parts to roll off the series production line at the Plant Oxford manufacturing facilities.
    • 2009 – The second generation MINI Cabrio models open for business.
    • 2010 – A brand-new type of MINI was unveiled: the MINI Countryman. The first MINI with ALL4 four-wheel drive, four doors and four seats − and it's four metres long, too.
    • 2011 – The Cooper S gets the diesel treatment to add the Cooper SD variant, and the MINI Coupé arrives to show a sporty side.
    • 2012 – The MINI Roadster offers a rush for two, while the MINI Paceman rebels with its combination of four-wheel drive and sleek design.
    • 2014 – The third generation is here with the new MINI 3 Door and MINI 5 Door models, and the refreshed MINI Paceman and MINI Countryman never looked better.
  • What events are there for MINI?

    Right from the get-go, MINI has been involved in events all over the world, from motorsports to rallies. Keep up with all MINI activities on Facebook.

  • Website
  • How do I keep up to date on what's going on in the world of MINI?

    Our page on Facebook will keep you informed of all noteworthy online and offline activities involving MINI, including market launches, new features and MINI based events.

  • How can I get in touch with MINI?

    If you can't find what you're looking for, or if you have any enquiries about MINI or the MINI website, go to the "Contact Us" section of the website and send us an e-mail.

  • How does the MINI website use cookies?

    The MINI website uses cookies to give you the best possible user experience. By using the website, you’re giving permission to add cookies to your computer/device. You can disable or enable cookies at any time, by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

  • How does the MINI website ensure the privacy of any personal data that I submit?

    We take the privacy of your personal information very seriously and will only use the details you provide via the MINI website in accordance with data protection laws and our privacy policy.


    Only with a declaration of your consent, will your data be used for the purposes of consulting, advertising and market research. If the declaration of consent also covers the transfer of your data to BMW AG companies or to third parties named in the declaration of consent, your data may be passed on to the parties named. If you do not issue a declaration of consent of this nature, your data is not passed on. This declaration of consent may be revoked at any time with regard to future processing of your data. To revoke the declaration of consent, please get in touch with the customer service named in the Contact section.

    An in-depth explanation of data-protection procedures can be found in the "Legal Notice" section of the website.

  • Environment
  • How is MINI helping to reduce CO2 emissions?

    At MINI, the reduction of CO2 emissions and fuel consumption is a top-priority issue.

    A number of features have been introduced to reduce fuel consumption, including:

    • Brake Energy Regeneration.
    • Shift Point Display (to help select the most fuel-efficient gear at just the right time.
    • Auto Start/Stop function (switches off the engine in almost every situation when the MINI or MINI Clubman is stationary).
    • On-demand technologies, including a volume-regulated oil pump, a switchable water pump and electromechanical power-assisted steering (EPAS) instead of hydraulic steering.
    • Twin Power Turbo engines which are more fuel efficient than compressor-based technology.
    • Friction-optimised lightweight engines.
    • New 3- and 4-cylinder Twin Power Turbo engines with turbo charging, direct injection, fully variable valve control, variable camshaft control.
    • Improved aerodynamics.
  • How is a MINI recycled?

    Recycling begins with the monitored return of the MINI to an approved take-back point or dismantling facility. Contact your MINI dealer to locate these approved places which can issue the certificate of destruction necessary for finally deregistrating the MINI.

    Recycling begins with the neutralisation of airbags and other pyrotechnical components. Then the air conditioning system refrigerant and the brake fluid are extracted, the cooling water and the engine and transmission oil are released and the fuel is pumped off. The different liquids are poured into separated containers and then processed or recycled in specialised plants.

    Once the MINI has been drained of fluid, those parts and materials that are suitable for recycling are dismantled. The remains of the dismantled MINI are reduced to palm-sized pieces at a shredding plant and then sorted. Plastics, textiles, iron and non-iron metals will be recycled further.

  • What does "designed for recycling" mean?

    MINI developers aim to ensure that the environmental effects caused by the MINI are kept to a minimum throughout its entire lifespan. 

    Efficient, environmentally friendly recycling begins during the development and production stage of every MINI.

    • During the development phase, constructors assess all components with regard to their recycling potential and make a note of this on the component sketches.
    • Recycling concepts are devised for large components (e.g. the bumper trim or the cockpit).
    • Carefully selected materials reduce the product mix, thus avoiding the use of non-recyclable substances.
    • Suitable joining techniques guarantee pure separation of the components during dismantling.
    • "Life Cycle Assessment" case studies ensure systematic evaluation of the effects that components have on the environment.
    • Virtual and real-life dismantling analyses ensure that each MINI achieves the targets that have been set.
    • Findings obtained from the dismantling analyses are passed on in training courses and in detailed documents to all parties involved in the recycling process.
    • These measures guarantee the following for all MINI models:
    • All pyrotechnical components (e.g. airbags and seatbelt pretensioners) can be triggered via the same interface.
    • All liquids (e.g. oil, fuel, cooling liquids, brake fluids, air conditioning system refrigerants) can be removed quickly and completely via a spot drilling or drain plug.
    • Plastic components weighing more than 200 g are marked with the materials they are made of.
    • Large plastic components that are suitable for economical recycling can be dismantled quickly and easily.
    • The resources required can be minimised by using recyclates in manufacturing.
  • Can I fill my MINI with E10 biofuels?

    Yes. Since January 2011, E10 biofuels can be used in all petrol-powered MINI models built in or after 2000.

  • Dealerships
  • What's the best way to find a MINI dealer?

    The MINI is sold in over 70 countries throughout the world by a network of independent MINI dealers. To find out the address of your nearest MINI dealer, click on the link below.

  • Where can I find prices for the different MINI models?

    Prices can be found in the online showroom and into configurator. You can, of course, ask your MINI dealer as well. Click below to check out prices or to get a non-binding quote for a MINI customised to your own personal taste.

  • I want to buy a MINI. What sort of finance deals are available?

    The range of MINI financial services, which vary from country to country, offer excellent conditions for purchasing, leasing and insurance. For further information, click on the link below to contact your MINI dealer.

  • What maintenance and servicing offers are available for the MINI?

    MINI Service is aided by the latest computer-based analysis and diagnosis techniques. One of the important components is the so-called "key reader", which stores all the significant vehicle data, such as Vehicle Identification Number and mileage.

    An additional service reminder is available directly in your MINI cockpit in the form of the service interval display or Condition Based Service (CBS), which will remind you when the next service appointment is due.

    MINI maintenance offers the efficiency and reliability in keeping with BMW Group standards.

    Thanks to MINI Service Inclusive – the excusive range of services for your MINI − you no longer need to worry about servicing and maintenance costs. Within the contractual period or distance specified, you can make use of all available services − as often as you like, irrespective of the number of repairs that are necessary.

    MINI Service Inclusive packages are valid at all participating MINI dealerships, MINI contract partners and MINI Service authorised repair shops. If the utmost comfort and flexibility are one of your Must-haves, then MINI Service Inclusive is just the ticket.

    The most important benefits include:

    • Reliable services for a one-off payment
    • Top-quality work carried out by MINI Service experts
    • The guaranteed use of Original MINI Parts and state-of-the-art diagnosis
    • Maximum safety for your MINI
    • Excellent chances of getting a high resale value for your MINI

    During the contractual term, MINI Service Inclusive packages can be transferred to any new owner, which helps to boost the resale value of your MINI.
    MINI Service Inclusive can be combined with different durations and distances, so that it meets all your personal servicing needs and wants.

  • How do I find a MINI dealer when I'm abroad?

    Select the MINI website of the country/region in which you're looking for a dealer. The links to all MINI websites can be found on the country/region overview page.

    The MINI website will automatically locate your nearest MINI dealer (in most countries of the world). You may change the selected MINI dealer at any time.
    Click below  to go to the country/region overview page or to find your nearest MINI dealer.

  • Does MINI offer a mobility/breakdown service?

    On-the-road help is at hand, in the form of MINI Mobile Service. Varying from country to country, this service package covers not only vehicle recovery, but also any costs incurred for overnight accommodation and rental cars.

  • Will MINI dealers arrange servicing appointments?

    Yes. MINI dealers are happy to arrange check-ups for your MINI An additional service reminder is available directly in your MINI cockpit in the form of the service interval display or Condition Based Service (CBS), which will remind you when the next service appointment is due.

  • Where can I order a brochure?
  • How do I arrange a test drive in a MINI?

    To get the on-road feeling of a MINI, you can arrange a test drive online. Alternatively, contact your MINI dealer for more information.

  • Is there an online used car market especially for MINI?

    Yes. Information on used MINI is available on this website. For further information, contact your MINI dealer.

MINI Technology

  • MINI CONNECTIVITY
  • Which Bluetooth® mobile devices can I use with my MINI mobile phone preparation?

    The mobile phones tested by MINI can be found by clicking on the link below. Here you can also obtain detailed information on which functions of your mobile phone are supported in your vehicle as well as further notes on usage.

  • Can I use a non-listed Bluetooth®-capable mobile device in my vehicle?

    MINI recommends using the mobile devices listed in Compatibility Check, which have produced positive test results. Non-listed mobile devices should generally support the basic functions but have not been tested by MINI.

  • Why is my mobile device not included in the list of mobile devices tested by MINI?

    The large number of devices appearing on the market makes a selection necessary. Before a selected mobile phone can be included in the list, it has to undergo extensive testing with all mobile phone preparations installed in MINI models. Once the tests have been passed, a device can be included in the list of mobile devices tested by MINI. MINI works with all leading manufacturers so that the latest mobile phones will be included as soon as possible.

  • Can I use a mobile phone listed in Compatibility Check with a different software status without experiencing any problems?

    MINI recommends using the mobile phones listed in Compatibility Check, which have tested positively.

    No comment is possible on the functionality and compatibility of other software statuses. General experience, however, shows that when a more recent software status is used, it can be assumed that compatibility characteristics will be similar. Please note that in some cases functional limitations may also be due to the data stored in the mobile phone and their size.

  • Why are there differences between the various mobile devices in terms of handling and scope of functions?

    Telephone manufacturers implement the Bluetooth® standard in different ways.

    As implementation of the Bluetooth® standard differs distinctly between various mobile phones and may also change during the product life cycle of a model, limitations of function in the vehicle may occur for which MINI is not responsible. In addition to the software status of a mobile phone, the following factors may also influence compatibility:

    • Hardware version of the mobile phone
    • Mobile phone configuration (e.g. size of telephone book, power-saving mode)
    • Operating status of the mobile phone (e.g. battery charge, length of operation, degree of usage)
    • Network and SIM card

    For this reason, sporadic impairment of functions cannot be ruled out, even in the case of mobile devices which otherwise function reliably.

  • What happens when there is more than one registered mobile device with activated Bluetooth® function in the MINI?

    When the telephone system is switched on, it automatically looks for the mobile device last connected. If this is not found within a certain time period, the MINI automatically looks for the next phone in the list of registrations. If necessary, the list will be scanned again.

  • Who can I contact if have any problems with the Bluetooth® interface on my mobile device?

    If you have any questions on your mobile device, you can obtain further information in the operating manual for your mobile device, from the phone manufacturer or from your mobile device provider.

  • Is it possible to use phones with the Android platform?

    Yes, selected Android mobile devices support MINI Connected technology. You can use the Compatibility Check to find out which ones.

  • QUESTIONS AND NOTES ON THE CONDITIONS
  • How do I register my mobile device with my MINI mobile phone preparation ("pairing")?

    For security reasons, mobile phone and Bluetooth® mobile phone preparation have to undergo a one-off registration "pairing" procedure. You will find notes on the registration procedure in the operating manual of your vehicle as well as in the operating manual for your mobile phone.

    If a mobile phone has already been registered in the vehicle, the connection will be made automatically when you start your journey. To establish the connection, however, you must make sure that the Bluetooth® service is activated both on the telephone and in the vehicle.
    During the registration procedure, you will be asked to enter a pass key. You can choose any key you wish, but for security reasons it should consist of at least four numbers and not commonplace (e.g. "0000" or "1234").

  • Can several mobile devices be connected by Bluetooth® at the same time?

    Up to four mobile devices can be registered at the same time. One of these mobile devices can be active (i.e. connected) at any time. If your MINI supports music via Bluetooth®, another device (mobile phone or a Bluetooth®-capable audio player) can also be connected with the MINI at the same time.

  • Is it possible to remove the ignition key during a telephone conversation?

    The ignition key can be removed during the conversation without ending the call. The telephone system remains switched on until either you or the person you are talking to has ended the call. Depending on the vehicle equipment and battery charging status, however, the telephone system may be switched off earlier. The call can then be continued on the mobile phone if necessary.

  • I have made changes in the contacts, calendar entries, to-do notes or notes on my mobile device. When will these changes be shown in the vehicle?

    Please refer to Compatibility Check to see whether the relevant function is supported by your mobile phone and vehicle equipment.

    As a general rule, the data update is initiated as soon as the ignition is switched on. Please check the display on your mobile phone as well: it may require you to confirm the data transfer.

  • How can I change the sort sequence of my telephone book entries (e.g. to sort in order of surname)?

    The sort sequence for the telephone book depends on both the mobile device and the vehicle equipment.

    Some mobile devices do not distinguish between first names and surnames, in other words the parts of the name are entered in one text field; in many mobile devices a comma or semicolon determines which part is interpreted as the first name or surname. This applies in particular to entries on the SIM card as well.
    Some mobile devices provide an option for setting the sort sequence – however, this may not necessarily be taken into account when the telephone book is transferred via the Bluetooth® connection.
    In current vehicles with the relevant equipment, it is possible to set the sorting sequence in the Control Display.

    You will find further information in the operating manual for your vehicle and in Compatibility Check.

  • Why can't I use the conference call function in my vehicle?

    This function must be supported by your vehicle equipment, the mobile device and your mobile phone provider; it may be necessary to have the mobile device provider activate this service on the SIM card.

  • Why is the name or number of a person not displayed during a call?

    If the call was initiated from the mobile device while a Bluetooth® connection existed, it is not possible to guarantee that the number or name of the other party will appear on the Control Display. Otherwise, you should check whether the telephone book of the mobile device is displayed on the Control Display and the contact concerned has been transferred correctly and completely.

    If it’s an incoming call, this is often because the caller has enabled the Withhold Number function on their mobile device.

  • Why is the person I am calling not shown my number when I make an outgoing call?

    Please check the settings of your mobile phone to see whether the Withhold Number function is enabled.

    If this is not the case, it may be due to the fact that your mobile phone provider activates this function by default (CLIR = Calling Line Identification Restriction). You are recommended to contact your mobile phone provider and have CLIR disabled.

  • Why aren't the appointments, to-do notes and notes displayed in the Office menu of my MINI?

    Appointments older than 20 days or more than 50 days in the future are not transferred. Completed to-dos or to-dos more than 90 days in the future are not transferred. Depending on the number of appointments stored in your mobile device, not all will be displayed in the vehicle.

    You will find further in the operating manual for your mobile device, in the operating manual for your vehicle and in Compatibility Check.

  • Do the call lists in the vehicle and in the mobile device match?

    The transfer of call lists depends both on the mobile device and on the vehicle. Please check which mobile devices support the export of call lists in Compatibility Check and whether your vehicle is equipped with this function.

    When you are using mobile devices that do not support call lists, the lists shown in the vehicle include only those calls made using the Bluetooth® connection in the vehicle.

  • Why can’t I see all the text messages on the mobile device in the vehicle?

    The transfer of text messages depends both on the mobile device and on the vehicle. Please observe the information on this in Compatibility Check.

  • How can I use Bluetooth® audio reproduction in the vehicle?

    Make sure that the Audio (Bluetooth®) function is activated on the Control Display and check whether your mobile device supports Bluetooth® audio reproduction in Compatibility Check.

    On some mobile devices, it is necessary to launch the programme for playing music files on your mobile device and then select a title using the device.

  • How can Bluetooth® Audio reproduction be resumed after a phone call or traffic message?

    Normally muting of audio reproduction is cancelled automatically. Should this not be the case, you can restart the audio reproduction by pressing the volume key again.

  • Can I use the audio reproduction function of my mobile device via Bluetooth® if the mobile device is connected with the vehicle via the USB snap-in adapter or a USB cable?

    Not all mobile devices provide stable support for this function. If problems occur with audio reproduction, deactivate Audio (Bluetooth®) on the Control Display.

  • Why is the photo stored for some of my contacts in the telephone book not shown on the Control Display?

    Please refer to Compatibility Check to see whether the function Contact Pictures is supported by your mobile device and vehicle equipment. Please note that the number of contact pictures supported is limited by the system.

  • PRODUCT OFFERING
  • Do I need a snap-in adapter to operate my mobile phone in the vehicle?

    For optimum operation of the mobile phone in the vehicle, MINI recommends the use of a snap-in adapter in combination with option "Bluetooth® mobile preparation with USB Audio Interface" (SA6NE) to ensure that the mobile phone is secured safely, that it is charged and connected with the external aerial.

  • PROBLEMS AND SOLUTIONS
  • Why can’t I register my mobile device despite having entered the pass key?

    First you are recommended to check whether the mobile device is contained in the list of mobile devices tested by MINI in Compatibility Check.

    The pass key entered in the vehicle must be identical to that entered in the mobile device. In addition, the registration procedure has to take place within 30 seconds. If you have to repeat the registration procedure, it may be necessary to delete the already existing entries in the list of devices on your mobile device. Please consult the operating manual for your mobile device in this connection.

  • What could be the reason that my mobile device is unable to automatically reconnect or that a previously reliably supported function is no longer available in the usual manner?

    Make sure that the Bluetooth® service is activated in the mobile device and in the vehicle.

    If no automatic connection is established, check the display on your mobile device.
    Some mobile devices require a confirmation for the current and subsequent connections. You will find further advice in the operating manual for your mobile phone.

    If the mobile device fails to connect automatically even after several attempts, it may be possible to solve this by switching the mobile phone off and on completely, by briefly removing the battery or resetting the mobile phone to the factory settings.


    However, before resetting the mobile phone, you’re strongly advised to back up your data.


    Please consult the operating manual for your mobile device in this connection. Also check whether the registration information is still present in both the vehicle and in the mobile device. If this is not the case, delete the remaining registration entries and carry out the registration procedure again.

    If no permanent or stable connection is established (e.g. repeated interruptions of the Bluetooth® connection), in the majority of cases this is due to a hardware error in the mobile device or in the data stored on the mobile device (e.g. telephone book entries, text messages, call lists, etc.) In such cases, it is recommended that you reset the mobile device to the factory settings after carrying out a data backup if necessary.

  • Why isn’t the signal strength displayed correctly?

    Not all mobile devices support this function. Some mobile devices transfer the current signal strength but with a considerable delay. Please observe the information on this in Compatibility Check.

    Not all contact entries are shown on the Control Display or not all details of the contact entries of the mobile device are shown.
    The transfer of contact entries depends both on the mobile device and on the vehicle. The number of contact entries is limited by the system. Please observe the information on this in in Compatibility Check.

  • Why isn’t the telephone book on my BlackBerry® displayed in the vehicle?

    In many cases, BlackBerry® mobile device are operated in Enterprise mode. In such cases the company IT administration defines the security settings and policy.

    In most cases, the problem can be resolved by adapting one of these security settings. Please check whether the following option is set to No:
    Options > Security Options > General Settings > Insert Address Book > No

    If you are not able to change this option or it does not produce the desired effect, please consult your IT administrator.

  • MINI CONNECTED
  • What is required for the use of MINI Connected?

    A MINI with the option SA6NM (MINI Connected), and either the option SA6FP (Radio MINI Visual Boost) or SA6UM (MINI Navigation System). For SA6NT MINI Connected XL you will need SA7L5 Wired. You also need a supported smartphone and the MINI Connected or MINI Connected XL Journey Mate app, which you can download free of charge from the App Store (App Store Account compulsory) and Google Play Store. In addition, you should have a suitable mobile phone contract. Some MINI Connected applications make use of broadband services. This may incur costs, which do not constitute a part of MINI Connected. The feature MINI Connected PlugIn additionally requires the option SA6NE (Bluetooth mobile preparation with USB Audio Interface) and is not supported by devices with the new Apple Lightning connector (iPhone 5 and later and iPod Touch fifth generation).

  • For which MINI models is MINI Connected available?

    MINI Connected is available for all current MINI series models. MINI Connected was introduced in September 2010. It is not available for any MINI models built before this model update.

  • Can I retrofit MINI Connected on my MINI?

    MINI Connected can be retrofitted for models beginning Q1/2011 if a Radio MINI Visual Boost or a MINI Navigation system is part of the car already. MINI Connected XL cannot be retrofitted. MINI Connected is available in most MINI markets. Please contact your dealer for further information on availability of MINI Connected and the MINI Connected feature set in your country.

  • Which smartphones are supported by MINI Connected?

    At present MINI Connected can be used with Apple iPhones and selected Android devices. To get an overview of supported devices, please check

  • Who should I contact if I have any problems with the USB port on my smartphone?

    You can obtain information on your smartphone and its ports in its operating manual or from the manufacturer of your smartphone.

  • USING CONNECTED
  • What do I have to do before I can use MINI Connected in my vehicle?

    Before you can use MINI Connected in your vehicle, you must install the MINI Connected or MINI Connected XL Journey Mate app from the App Store or Google Play Store onto your smartphone.

    The following links take you to the download site for the MINI Connected and MINI Connected XL Journey Mate app: http://itunes.apple.com/app/mini-connected/id376699654. Alternatively, you can also search for MINI Connected or MINI Connected XL Journey Mate directly in the App Store or Google Play Store. You can obtain further information on what to do in the operating manual for your smartphone or from the manufacturer of your smartphone.

  • What do I have to do in order to use MINI Connected in my MINI?

    Connect your smartphone to your MINI using the regular smartphone cable (only for the third generation MINI). For all other MINIs use the video/audio adapter cable for Apple iPod/iPhone, or the snap-in adapter (MINI accessories). Next, you need to launch the MINI Connected or MINI Connected XL Journey Mate app. The applications will then be displayed in your MINI under the menu item MINI Connected. The MINI Controller or MINI Joystick is used for navigating the controls.

  • Why am I asked to agree to the use of my location information (pop-up)?

    Some MINI Connected or MINI Connected XL Journey Mate functions use the location information from the smartphone. It is recommended that you agree to the use of the location information to guarantee that you have the full range of functions.

  • Why do I have to register an account to use MINI Connected?

    The anonymous account is necessary for some functionality, such as high score lists in MINIMALISM.

  • How do I reset my MINI Connected password?

    To request a password reset choose "Forgot your password?" on the login screen in the MINI Connected or MINI Connected XL Journey Mate app. If you are already logged in you will have to log out at [Info][Settings][Account settings][Log out] to change your password. Please note that some personal settings may be lost after you log out.

  • Where can I obtain an update for my MINI Connected app?

    Updates for the MINI Connected or MINI Connected XL app can be obtained via the normal update process of your App Store or Google Play Store.

  • How can I update my vehicle software?

    Further information on this topic is available in the Software Updates section.

  • When I use online applications, especially web radio, why are incoming calls forwarded directly to voicemail?

    This is a network-based restriction. Some operators forward incoming calls directly to voicemail during data communication via EDGE and GPRS. Using a UMTS / HSDPA connection will not forward incoming calls.

  • I can't find the MINI Connected menu entry.

    If the entry MINI Services/MINI Assist is present in the main menu, you do not have the option SA6NM. Please check with your dealer as to whether your vehicle can be upgraded with this option.

  • I can't find any of the MINI Connected functions in my MINI.

    The MINI Connected functions can be found under the MINI Connected menu entry. Before you can display the functions, your smartphone must be connected to your MINI, and the MINI Connected app must have been launched. In addition, further entertainment functions can be found in the CD/Multimedia and Radio menus. Similarly, these menus are only displayed when the smartphone is connected to the vehicle and the app has been launched.

  • Even after connecting my smartphone and launching the MINI Connected app, I can't find any of the MINI Connected functions.

    In the event of an unexpected response, it is recommended that you unplug the smartphone and reconnect it and also relaunch the MINI Connected app. If the unexpected response persists, switch the smartphone off and on. If the problem persists after taking these steps, you should carry out a reset of your smartphone. If no MINI Connected functions are displayed after this has been carried out, we recommend that you perform the self-diagnosis contained in the app, as described in the Owners Handbook.

  • None of the online applications of MINI Connected or MINI Connected XL work.

    1. Please check that the Flight Mode option on your smartphone is disabled.

    2. In a foreign country: Data roaming is usually disabled. Please bear in mind that enabling data roaming may incur substantial additional costs.

  • From time to time, MINI Connected online applications are limited during the journey or are not available at all.

    Due to the operating principle, the service quality of MINI Connected online applications are influenced to a large extent by the coverage of mobile phone networks and the current reception quality.

    In many cases, poor reception can be identified by the low signal strength (typically indicated by the bar display). Even if good signal reception is indicated on the smartphone, it does not necessarily mean that the service quality is good as well. Service quality depends on other, often network-specific parameters.

  • What can I do if audio MINI Connected isn’t working?

    MINI Connected is only able to play audio via cable connection or the snap-in adapter. Not via Bluetooth® audio (A2DP). Please ensure that Bluetooth® audio is disabled while using MINI Connected. Bluetooth® audio can be disabled manually in the phone settings in your vehicle.

  • WEB RADIO
  • Why are there repeated audio interruptions for web radio?

    Malfunctions may occur if there is an absence or poor quality of the broadband connection. Network coverage tends to be better in major towns and cities and along well-developed motorways than in country areas. In addition, volume-based broadband restrictions set by the provider may limit functionality.

  • The smartphone displays a good network connection, but I still experience a lot of audio interruptions.

    The data rate that is actually available from your network provider at the current time and place depends on a large number of factors. If the cell you are currently in is being used extensively by other people for telephony or data transfer, this may limit functionality. This is independent of the quality of the connection displayed.

  • Which station directory does web radio use?

    Web radio uses the station directory of TuneIn.

  • What can I do if my favourite station is missing?

    The site http://tunein.com/broadcasters/ lets you add extra stations.

  • What can I do if the data of my radio station is incorrect?

    Refer directly to TuneIn via http://tunein.com/broadcasters/.

  • Why do some radio stations not feature in or disappear from the list?

    Only those stations are listed which are available at tunein.com and which support the MP3 or ACC format (information valid as of 08/2010). Licensing conditions mean that some stations cannot be provided everywhere.

  • DYNAMIC MUSIC
  • How does Dynamic Music work?

    Dynamic Music evaluates the dynamics of vehicle movement and varies the pace of the currently played song.

  • Can I use Dynamic Music with songs from my personal music library?

    Dynamic Music works with specific conditioned songs only. Your own tracks cannot be used for Dynamic Music.

  • Can I change the Dynamic Music playlist order?

    The playlist can be edited and sorted in the MINI Connected app on the smartphone in Dynamic Music.

  • FACEBOOK
  • What do I have to do before I can use Facebook in my MINI?

    In order to use Facebook in your vehicle, a Facebook account is necessary. If you do not have a Facebook account, you can create it at http://www.facebook.com.

    Disconnect the device from the vehicle and enter your Facebook login data in the MINI Connected app on the smartphone at [MINI apps][Facebook][Login to Facebook]. Accept the requests for permission to allow the access to your Facebook data by MINI Connected.

  • Why am I also logged-in to the official Facebook application after I logged in to Facebook in MINI Connected?

    MINI Connected supports Single-Sign-On for Facebook, if you are already logged in to the official Facebook application. This simplifies the login procedure for Facebook in MINI Connected, because the login data doesn't need to be entered separately if you are already logged in to the official Facebook application. If the official Facebook application is installed on your device, a login in Facebook in MINI Connected automatically performs a login in to the official Facebook application. If you do not want to stay logged in to the official Facebook application, a log out must be performed in the Facebook application afterwards.

  • What does the paperclip symbol mean in the detailed view of a post?

    The paperclip indicates an attachment in the post, which cannot be shown in the dash display.

  • The counter for comments/likes displays '…' instead of a number.

    The counter displays '…', if the number of comments/likes exceeds 99.

  • Entered login data for Facebook was not accepted in my MINI, even though the login on the smartphone was successful.

    Login verification for Facebook can take a few seconds. Tapping the login button twice during the process will result in a login failure in the vehicle. In this case login data has to be re-entered on the smartphone. Please also ensure that you accept all of the requests for permission for MINI Connected.

  • How can I change the language of the posts that I can send from my MINI?

    The language must be changed locally on the smartphone in the individual language setting.

  • Why can't posts be sent during a phone call via the hands-free kit?

    The ability to send data during a phone call depends on network connectivity and the network carrier. Some operators do not provide data communication via EDGE and GPRS during a voice connection. Using a UMTS/HSDPA connection, voice and data network can be used simultaneously.

  • TWITTER
  • What do I have to do before I can use Twitter in my MINI?

    In order to use Twitter in your vehicle, a Twitter account is necessary. If you do not have a Twitter account, you can create it at http://www.twitter.com. Disconnect the device from the vehicle and enter your Facebook login data in the MINI Connected app on the smartphone at [MINI apps][Facebook][Login to Facebook]. Accept the requests for permission to allow the access to your Facebook data by MINI Connected.

  • Is there a limit to the number of requests to Twitter?

    The number of requests to Twitter is limited to a maximum of 150 per hour.

  • What happens if tweets with the same content are sent several times?

    Twitter ignores any tweets sent with the same content as previously sent tweets.

  • How can favourite Tweets be viewed?

    Connect your device to your MINI, open Twitter in your MINI and navigate to Favourites. Favourite Tweets can also be viewed on the official Twitter website, http://www.twitter.com, by clicking the tab [Favourites].

  • How can I change the language of the posts that I can send from my MINI?

    The language must be changed locally on the smartphone in [Settings][General][International][Language]. Currently the app supports English, French, German, Italian and Spanish. If another language is set on the smartphone, the language of the MINI Connected application is English. This also includes the available posts for Facebook and Twitter.

  • Why aren't all posts that can be sent via Twitter/Facebook available in my MINI at all times?

    A few default posts are linked to conditions, e.g. exceeding a specific outside temperature. If such a post will be edited on the smartphone the link is cancelled. The link will be enabled again when restoring the posts in the MINI Connected app in [Info][Settings][Reset posts]. Furthermore posts with variables are only available if the variables can be set with valid data from the vehicle, e.g. from an active route guidance of the navigation system.

  • FOURSQUARE
  • What is Foursquare®?

    Foursquare® is a location-based social network to keep you up to date with friends, discover what’s nearby, get tips and unlock deals and badges. You can check-in at venues and share your location with the community – even right from your MINI. For more information about Foursquare®, please visit https://Foursquare.com/about/.

  • What do I have to do before I can use Foursquare® in my MINI?

    In order to use Foursquare® in your MINI, a Foursquare account is necessary. In case you don't have a Foursquare® account, you can create it at http://www.Foursquare.com. To login to your Foursquare® account, first make sure your device is disconnected from your MINI and enter your Foursquare login data in the MINI Connected app on the smartphone at [MINI apps][Foursquare][Login to Foursquare®]. Accept the requests for permission to allow MINI Connected to access to your Foursquare® data for usage in your MINI.

  • Can I use Foursquare® in my MINI without the MINI Navigation System?

    For a better location determining we recommend the MINI Navigation System (SA6UM). If your MINI does not have the on-board navigation system, the location information will be taken from your smartphone, if you have permitted MINI Connected to use it.

  • NEWS
  • Which news feeds are supported by MINI Connected?

    MINI Connected enables subscription to RSS feeds, not Atom feeds. If a website with RSS feeds redirects to another address (e.g. faz.de to faz.net), use that address to search for RSS feeds instead.

  • ONLINE SEARCH
  • What are the requirements to activate Online Search?

    To activate this service, location services on the smartphone must be activated and you have to allow the use of the location determination for MINI Connected. The location services on the smartphone can be activated in [Settings][Location Services]. Your location must be one of the selected countries in which Online Search is available. The country check is a one-time action. You can recheck the country on the smartphone in [Settings][Connected][Country of Activation].

  • In which countries is Online Search available?

    Online Search is available in the following countries: Austria, Belgium, Canada, Denmark, France, Germany, Italy, The Netherlands, Russia, Spain, Sweden, UK and USA.

  • When I search for POIs at my current location, the given results are far away from my position.

    To receive the nearest results for your current location, make sure that the Location Services are enabled globally on the smartphone and also for the MINI Connected app. You can find both settings in [Settings][Location Services] on the smartphone.

  • MINIMALISM
  • MINIMALISM is available in my MINI, but why don’t I get points or stars?

    To use MINIMALISM you need to activate the feature in your MINI. Go to MINIMALISM menu in your MINI and select the rocket icon in the tool bar on the left side of the screen. The rocket icon with a checkmark means MINIMALISM is enabled.

  • Why isn’t the high score list available in the MINIMALISM menu of my MINI?

    In order to have the MINIMALISM high score list available you need to activate the Analyser in the MINI Connected app. Go to [MINI apps][MINIMALISM][Settings] and enable the Analyser.

  • Why isn’t the MINIMALISM ranking available in the MINI Connected app (greyed out)?

    The ranking is available as soon as you’ve completed five or more journeys (>5 km) with the MINIMALISM.

  • MINIMALISM does not store all of my journeys. Why?

    NIMALISM only stores journeys with a distance of at least 5 km.

  • What is the meaning of the time underneath the fish-graphic in MINIMALISM?

    The time underneath the fish-graphic shows the best Allstar time which was reached during this current journey.

  • MINIMALISM does not store every Allstar time in “My best Allstar times”. Why?

    If you reach the Allstar mode more than once during a journey, then MINIMALISM only stores the best Allstar time.

  • Where can I learn more about economic driving?

    MINIMALISM features a tutorial in the MINI Connected app where you can learn more about economic driving in the categories accelerate, braking and gear changes. Go to [MINI apps][MINIMALISM][Tutorials].

  • DRIVING EXCITEMENT
  • Driving Excitement doesn’t count any points. Why?

    To use Driving Excitement you need to activate the feature in your MINI. Go to the Driving Excitement menu in your MINI and select the top icon in the tool bar on the left side of the screen.

  • Why are the features Sport Instruments, Forcemeter and Condition Check not available in the Driving Excitement menu of my MINI?

    To use Driving Excitement you need to activate the feature in your MINI. Go to the Driving Excitement menu in your MINI and select the top icon in the tool bar on the left side of the screen.

  • When I select Driving Excitement in my MINI the display shows ‘loading...’ all the time. Why?

    Go to [MINI apps][Driving Excitement][Settings] in the MINI Connected app on the smartphone and activate Driving Excitement.

  • How can I change the displayed right-hand gauge (torque or rpm)?

    The displayed right-hand gauge can be switched between torque (default setting) and rpm. To change the display of the right-hand gauge, go to [MINI apps][Driving Excitement][Settings][Display] in the MINI Connected app on the smartphone app.

  • How can I change the unit of the displayed engine power in the left-hand gauge (kW or hp)?

    The unit for the displayed engine power in left-hand gauge can be switched between Kilowatt (kW) and Horsepower (hp). To change the unit of the left-hand gauge go to [MINI apps][Driving Excitement][Settings][Units] in the MINI Connected app.

  • Where can I learn more about proper driving?

    Driving Excitement features a tutorial in the MINI Connected app where you can learn more about driving fundamentals, steering, shifting, braking and accelerating. Go to [MINI apps][Driving Excitement][Tutorial] on the smartphone.

  • I have tuned my car. Why did the displayed maximum power not change?

    The power is based on an estimate optimised for the genuine engine. Engine modifications might result in wrong numbers. Even the learning process for the unmodified engines might take some time.

  • MISSION CONTROL
  • Which user activities/events will be commented on by Mission Control?

    Mission Control is a highly complex system, which reacts on different vehicle conditions. A full list of all kinds of comments is not possible due to the high complexity and also depends on the individual vehicle configuration.

  • Why don't I get a commentary every time I take a certain action or use a specific function in my MINI, e.g. activating the air conditioning?

    To guarantee an adequate multiplicity of comments, some actions will only be commented with a certain probability. Furthermore some functions are bound to a timeout until the function will be commented on again.

  • CALENDAR
  • My calendar entries are not available in the vehicle.

    To access your calendar via MINI Connected it is necessary to enable the permission for accessing your calendar data for MINI Connected. Please check your settings on the smartphone at [Settings] [Privacy] [Calendar] and enable the permission for [Connected] to access your calendar in the vehicle. Please also ensure that you have enabled your preferred calendar groups in the vehicle. Push the MINI Controller or MINI Joystick to the right to open the Options menu. The menu-item Select Calendar appears. You can select your calendars with activating/deactivating them in the list.

  • How can I jump to the current date?

    Please push the MINI Controller or MINI Joystick to the right to open the Options menu. A menu appears, which contains menu-item: To Today.

Financial Services

  • GENERAL QUESTIONS
  • Leasing, Financing or MINI Select – what's the main difference?

    Choosing hire purchase means choosing ownership. At the end of the contract, the customer owns the car. MINI Financial Services offers different kinds of contracts to meet your individual needs: down payment, contract term and monthly payments can be defined individually. Leasing leads to low monthly rates. If you lease a car, you only pay for the depreciation without worrying about the reselling risks at the end of the contract. Lessees are able to switch to a new car after the contract has expired. What's more, if you choose Residual Value Leasing, you can buy the car at pre-defined conditions. MINI Select combines the advantages of leasing and financing. That means a comparably low monthly payment (the same as in a leasing contract) and then either buying the car at the end of the contract or returning the car to the dealer.

  • What are possible leasing/financing terms? Could I also finance pre-owned cars?

    You have the possibility to lease/finance all new MINI. The contract term varies from 12 to 120 months, depending on the model and type of financing. In addition, you can finance all used cars offered by your MINI dealer, as long as the vehicle is not older than 14 years at the end of the contract.

  • Which benefits do I have by financing my MINI through MINI Financial Services?

    MINI Financial Services customers benefit from offers that are tailor-made for both the car as well as their individual financial situation. In addition, car and financing come from one source: know-how and service perfectly suit your needs, and you save time. Due to very favourable rates as well as consumer-friendly terms and conditions, MINI Financial Services is the right choice.

    On the one hand, MINI Financial Services offers very attractive rates. On the other hand, when choosing contracts such as MINI Select, you have the option of returning the car to MINI Financial Services − an option that your local bank cannot offer.

    Comparative calculations showed that customers indeed have an advantage when opting for MINI Financial Services*. Another advantage is that MINI Financial Services is a capable partner concerning both vehicle and financing. Unlike your local bank, MINI Financial Services is able to offer additional services, such as service & maintenance or insurance products. These services area are a perfect match for your car as well as for your individual needs.


    Local banks argue that paying for a car in cash results in a higher discount compared to leasing or financing. In the case of MINI, this is not true. Where required, our dealers grant the same discount for paying cash as they do for a finance product.

     

    * Learn more and find out which financing suits you best. Use our "Lease vs. Loan" or "Cash vs. Financing" tools for your individual comparative calculation.

  • What does the annual interest rate consist of if I finance through MINI Financial Services?

    The annual interest rate of financing contracts consists of (nominal) interests for the loan and handling fees. It describes the real expenses (as a percentage) of a loan per year.

    The agreed interest rate is guaranteed during the whole contract term.
    This information is not legally binding. Those arrangements laid down in your individual contract are valid.

  • Is leasing an interesting option for private customers?

    Yes. As a private customer, you only pay for the car's depreciation.

    You also benefit from the following advantages:

    • Liquidity
    • No remarketing risk
    • Planning security
    • Tax benefits: value-added tax is only paid for the lease rate and, in some cases, on special leasing rates, but not for the car value.
    • The possibility of adding services or insurance services in order to significantly reduce the total cost of ownership.
    • The chance to always drive the newest vehicles.
  • In general, do I have greater benefits if I apply with my main bank for the loan and then pay for the MINI in cash?

    Not at all. On the one hand, MINI Financial Services offers very attractive rates. On the other hand when choosing contracts such as MINI Select you have the option of returning the car to MINI Financial Services − an option which your local bank is not able to offer.

    Comparative calculations show that customers actually benefit from choosing MINI Financial Services*. Another advantage is that MINI Financial Services is a trustworthy partner for all car-related and financial matters. Unlike your local bank, MINI Financial Services is able to offer additional services, such as service & maintenance or insurance products. These services are 100% tailor-made for your car and your individual needs. Local banks argue that paying for a car in cash results in a higher discount at the dealer compared to leasing or financing. In the case of MINI, however, this is not true, as our dealer might offer the same discount for cash or lease customers.
    * Learn more and find out which financing suits you best. Use our "Lease vs. Loan" or "Cash vs. Financing" tools for your individual comparative calculation.

  • What does the monthly rate depend on?

    The down payment, the contract term and the annual percentage rate determine the monthly payments of a classic loan. With MINI Select, the agreed final payment also influences the monthly payment. Leasing rates depend on special payments, contract terms, mileage and residual value.

    As a MINI Financial Services customer, you generally enjoy a high degree of flexibility in defining your contract terms (down payment, term, etc.) and therefore in determining your monthly payment.

  • Could the lease down payment be considered as "spent money"?

    Not at all. The down payment reduces your monthly rate. For the duration of the whole contract, this single payment can just be the right instrument to keep the monthly costs very low. This could lead to tax benefits for you.

  • What are my options at the end of term as a customer of MINI Select, Financing or Leasing?

    If you opt for financing, you will be the owner of the car at the end of the contract as soon as you have paid the last monthly rate. If you choose a classic leasing product, you will return the car to the dealer at the end of the contract in the agreed condition.

    As a customer of MINI Select, you can choose from three options at the end of term:

    • Make the final payment and acquire the car
    • ontinue financing the car with attractive conditions
    • eturn the car to the dealer (repurchase guarantee by dealer/manufacturer)
  • What exactly is the difference between MINI Select and MINI Lease Purchase?

    At the end of the contract, the MINI Balloon Financing customer has two options: pay the final amount or choose a follow-up financing.

    A MINI Select customer also has the possibility to return the vehicle to MINI Financial Services, therefore getting a repurchase guarantee from the dealer/manufacturer.

  • Which factors influence the calculated residual value for leasing?

    The calculated residual value depends on the contract term, mileage per year and chosen model.

  • A contract is a contract. Am I contractually bound until the end? Or can I terminate the contract prematurely?

    MINI Financial Services offers excellent flexibility in all respects: As a leasing customer, you have the possibility of switching to a new vehicle during contract term. As a financial customer (MINI Select, MINI Balloon Financing as well as MINI Loan) you can either shorten or extend your contract term (change of payment plan) or terminate your loan prematurely in line with the notice period.

  • CONTRACT REQUIREMENTS
  • What is the process for signing a leasing or financing contract at a dealership? What are the necessary documents and other requirements?

    As soon as you have chosen your vehicle, as well as your desired method of financing, you can directly sign your contract at your local dealer. In order to perform the credit check, only your identity card and your last two payslips are required.

    As a rule, a decision regarding your creditworthiness will be made within a few hours. Then all you have to do is sign the contract. Your local dealer will take care of all administrative handling, such as vehicle registration or application for an individual license plate.

  • Why do I have to go through a credit check?

    Credit checks are a standard process when applying for a loan. When performing these checks, MINI Financial Services is merely protecting its customers against running up too much debt. A copy of your identity card and your last two payslips are all that you will need to legitimise yourself.

  • YOUR FINANCING CONTRACT
  • When are the monthly payments debited from my account?

    Normally, lease rates have to be prepaid whereas monthly rates of financing or Select contracts can be paid ex-post.

  • What happens if my main bank declined the debit advice procedure?

    If your local bank declined the debit advice, we will request the money again up to three times. At the same time, we will contact you in writing. In order to clarify the situation, please get in touch with your MINI Financial Services contact person.

  • My bank account details have changed. How can I provide you with the new information?

    Please inform us as soon as possible about your new bank account details in writing, either by mail or by fax in order to ensure that your monthly payments are made on time. You'll find your contact data either in your contract documents or in the Contact section on this website.

  • I am currently facing financial problems. Is there a way to change my monthly payments structure?

    Please get in touch with your MINI Financial Services contact person. We will try to find a solution together.

  • Is there a possibility of changing the terms of my contract?

    Of course. We will check all opportunities in order to find a solution that meets your needs. Please get in touch with your MINI Financial Services contact, who will make you a new offer.

  • My account is overdrawn. Is there still a way for me to pay my monthly rate?

    If your account is overdrawn, you can carry out your monthly payment using your credit card or by cheque. In this case, please get in touch with your MINI Financial Services contact person.

  • s there a way to reorganise my contract as regards the term or monthly payments?

    Yes, we can offer you an extension to your contract, with an adjustment of your monthly rates. In this case, please get in touch with your MINI Financial Services contact person.

  • Is there a way to adjust the mileage fixed in the contract if it is too low?

    If you would like to alter the mileage because it has changed in comparison to the original estimate, please get in touch with your MINI Financial Services contact person, who will then recalculate your contract. Please keep in mind that currently up to 2 500 km above the agreed mileage at the end of term are free of charge.

  • My personal data has changed. How should I communicate these changes?

    Please inform us about your new personal data in writing, either by mail or by fax, in order to use our service completely. You'll find contact data either in your contract documents or in the Contact section on this website.

  • What happens at the end of my leasing or financing contract?

    If you have decided to choose financing, you will be the owner of the vehicle as soon as you have paid the last monthly rate at the end of term. If you choose a classical leasing product, you will return the vehicle to the dealer in the agreed condition at the end of the contract term.

    MINI Select enables you to decide whether to purchase the vehicle at the end of the contract or to use follow-up financing for the residual amount. What's more, you have the possibility to return the vehicle to MINI Financial Services and make a contract for your new MINI.

  • What does "agreed returning condition of vehicle at the end of leasing or Select contract" mean?

    The vehicle has to match the fixed mileage with no damages. Normal wear and tear will not be considered as damage. A special aspect is that currently up to 2 500 km above the agreed mileage at the end of the contract are free of charge.

    This information is not legally binding. Arrangements contained in your individual contract are valid.

  • What happens if the condition of my car is not as contractually agreed upon?

    If your returned vehicle shows more signs of wear than normal (e.g. stone chipping), you will be charged for it.

    If you have exceeded the set mileage, you will be obliged to pay a fee that is set out in your contract. At present, up to 2 500 km above the agreed mileage at the end of the contract are free of charge. If you are below the set mileage, you will receive a voucher.
    This information is not legally binding. Arrangements contained in your individual contract are valid.

  • INSURANCE & SERVICE
  • Are there any additional services for my leasing or financing contract?

    Additional services may be included in your leasing or financing contract, such as insurance products (e.g. comprehensive cover) or service-related products (service contract).

    One particular advantage of this is that you can include these extra services via a monthly payment. In this way, you have the greatest possible transparency regarding your total costs.
    This information is not legally binding. Arrangements contained in your individual contract are valid.

  • Which additional maintenance services are available for my leasing or financing contract?

    These optional services are available for you:

    • Maintenance & inspection
    • Repair & reconditioning
    • Extended warranty
  • Which additional MINI insurance is available for my leasing or financing contract?

    The following optional insurance products are available:

    • The motor insurance policies MINI Basic Cover, MINI Top Cover and MINI Smile
    • MINI Debt Insurance
    • MINI Gap Insurance
  • What is the benefit of MINI Debt Insurance?

    With MINI Debt Insurance, you can lean back and enjoy all the fun of driving your MINI, because your financing or vehicle lease is on particularly solid ground. Debt insurance will cover the monthly payments for your MINI if you become unable to work due to illness, accident or invalidity. In the event of your death, all remaining payments will be covered. Find out more in the section on "MINI motor insurance".

  • What are the benefits of MINI Basic Cover and MINI Top Cover/MINI Smile insurance?

    MINI Basic Cover and MINI Top Cover offer you comprehensive cover no matter what. In addition to insurance cover, such as third-party liability insurance, you can also expect some other extras for your safety: exclusive extra services that warrant comfort, peace of mind and service. All at an attractive rate and, of course, tailored to you needs.

    MINI Smile offers you leasing with insurance included and a twofold advantage: In addition to low lease payments, MINI Smile will provide you with an all-round comprehensive insurance package. The insurance premium depends on your MINI model and on your no-claims bonus and region category.
    For more information about MINI Basic Cover, MINI Top Cover and MINI Smile, go to the "MINI motor insurance" section.

  • What is the benefit of MINI Gap Insurance?

    MINI Financial Services keeps you in the driving seat − even if the worst-case scenario, such as theft or a write-off, becomes a reality. This is covered by MINI Gap Insurance which ensures that your mobility is quickly restored and you are spared any financial inconvenience. That's because this insurance will pay the difference that may exist between the release value and the replacement value. For more information on MINI Gap Insurance, go to the "MINI motor insurance" section.