MINI SERVICE.

Relax. We care.

Find your MINI Retailer

BECAUSE WE KNOW YOUR MINI INSIDE OUT.

Your MINI, our priority. Bring yours in for a MINI Service and you’ll become part of the family – we’ll care for your MINI just as much as you do.

WHY MINI SERVICE IS A GOOD IDEA.

  • Proactive
  • Best Quality
  • Large Service Network
  • Genuine MINI Parts
  • Large service offer for every MINI model

MINI PROACTIVE CARE.

With MINI Proactive Care, we are always by your side. Your MINI identifies technical issues or the need for maintenance work at an early stage. This enables us to proactively provide you with the best solution for any situation, with professional support from our experts every step of the way. We take care of everything for you, at no additional charge. So you can enjoy total peace of mind — on and off the road.


  • Keeps potential breakdowns at bay — before they even occur.
  • Service offerings that are designed to suit you and your MINI.
  • Wireless solution for a fast fix.
  • Expert support from MINI Trained Technicians, with Genuine MINI Parts.
  • All included with your active MINI Connected contract.

GET CONNECTED TO YOUR MINI.

HOW MINI PROACTIVE CARE WORKS.

  • Sensors automatically transmit vehicle data to your MINI.
  • Faults are detected early and sorted by priority. 
  • We will contact you if any action is needed — via the MINI App, email, SMS, or a message sent directly to your MINI. In urgent matters, we’ll call you.
  • You’ll receive the help you need — either on site, via remote services, or with an appointment at your preferred MINI Service Partner.

ALL YOU NEED.

To enjoy the tailored MINI Proactive Care experience, all you need to do is ensure that your MINI meets a few simple requirements.
  • Just download the MINI App¹ and enable notifications.
  • Activate your MINI Connected account.
  • Enter your vehicle details and preferred MINI Service Partner.
  • Enter your email address and telephone number.
  • Set the appropriate notifications and permissions.
  • Alternatively, you can follow the same steps in the MINI Portal.
Get the MINI App

¹ The MINI App is available for all MINI vehicles from the March 2018 model year onwards in conjunction with the MINI Connected option and a compatible smartphone. For the best in-app experience, vehicles will need to be equipped with Remote Services. The availability and functions of the MINI App may vary depending on the country. 

MINI SERVICE INCLUSIVE.

Joining the MINI family means your car is always looked after. With MINI Service Inclusive, say goodbye to surprise service costs and hello to carefree driving. Just one payment covers all maintenance work within the package at any participating MINI Service Partner worldwide. Want even more? MINI Service Inclusive Plus covers both maintenance work and wear and tear parts for your new MINI.
Learn more

YOUR BENEFITS AT A GLANCE.

  • Full protection against price increases for the duration of the contract
  • Value retention thanks to the use of Genuine MINI Parts
  • Available worldwide at all participating MINI Service Partners

MINI.

Just like it's supposed to be in a family, MINI Service Inclusive is always there for you and your beloved MINI. You pay only once and all included services are covered for the term or mileage you choose.


Services included are:

  • Engine oil service
  • Inspection service in accordance with MINI
  • specifications
  • Air filter service
  • Fuel filter service (diesel engine)
  • Micro filter service
  • Spark plug service (gasoline engine)
  • Brake fluid service

MINI ELECTRIC.


Don't worry, be electrified – with MINI Service Inclusive. Many years filled with road trips and adventures await you and your all-electric MINI when you become part of this family. Pay only once and have all included services covered for the term you choose.

Services included are:

  • Service standard scope
  • Inspection service in accordance with MINI
  • specifications
  • Micro filter Service
  • Brake fluid Service

MINI SERVICE INCLUSIVE FOR ELECTRIC VEHICLES.

Service Inclusive keeps you on the road with your electric MINI too.
Services included are:

  • Service vehicle check in accordance with MINI guidelines
  • Service micro filter
  • Service brake fluids

Additional scope with Service Inclusive Plus:

  • Charge high voltage battery up to 75-80% 
  • Front and rear brake service (brake discs and pads, max. once (for 4-6 year packages) or twice (for packages valid for more than 6 years) per contract period, independent of CBS)
  • Service windshield wiper blades (once per contract year, upon request, independent of CBS)

MINI ROADSIDE ASSISTANCE.
AT YOUR SIDE. WHEREVER, WHENEVER.

Our comprehensive MINI Breakdown and Accident services are designed to give you total peace of mind. You can drive your MINI safe in the knowledge that one phone call will deliver help, day or night. We’ll get you and your MINI back on the road as quickly as possible, with the minimum of inconvenience.

ROADSIDE RESCUE AWAITS.

MINI Roadside Assistance is the perfect way to get total peace of mind. If you need to contact us because of a breakdown, our team will do their best to get you back on track remotely. If that’s not possible, we’ll send out the required assistance to your vehicle’s location.

CONTACT US VIA THE MINI APP.

With a single tap in the MINI App, you are instantly connected to Roadside Assistance. By using the app, we can provide you with the best possible support, as it sends us information about your vehicle’s current status. If on-site assistance is required, you can track the technician’s location and estimated arrival time directly in the app (availability depends on the country).

MINI ROADSIDE ASSISTANCE ALSO VIA PHONE.

If you are not yet connected to your MINI App or car profile, the MINI Roadside Assistance is still available for you. You can easily make contact via your phone. When the driver’s door is open, you will find the phone number on the A-pillar.

MINI INTELLIGENT EMERGENCY CALL.

In an emergency, don’t worry if you can’t call for help — your MINI will do it for you! Since March 2015, all new MINI models come equipped with an intelligent Emergency Call system that automatically contacts emergency services, shares your location and car details, and provides updates on the specifics of the accident. This call can be triggered by pressing the SOS button but also happens automatically, for example, if the airbags deploy. Just press the SOS button if you need immediate assistance, and we’ll take care of the rest.

MINI VALUE SERVICE.

Your MINI is family, and we treat it that way. MINI Value Service covers oil changes, brakes, filters, selected repairs and much more for cars 3 years and older — all with service time and Genuine MINI Parts included.

WHAT YOU’LL GET AT A GLANCE.

  • Save at least 20% when your vehicle is 3 years or older
  • MINI experts at your service
  • Boost your MINI’s value
  • Only MINI Genuine Parts used
Contact a MINI Retailer

WHAT'S INCLUDED IN MINI VALUE SERVICE.

MAINTENANCE.

Keep your MINI happy and ready for every adventure! With MINI Value Service for your older MINI, you get great, age-based prices on essentials like oil changes, inspections, and brake fluid replacement — all done the MINI way, using Genuine MINI Parts and in line with our high standards. Because your MINI deserves the best, whatever its age.

WEAR & TEAR.

Parts like brakes and wiper blades naturally wear out over time. That’s why MINI Value Service for older MINIs offers great value and clear, transparent prices on wear items — keeping you safe on the road and in full control of your costs. Simple, smart, MINI.

REPAIR.

If a repair is needed, our MINI experts fix exactly what’s required — nothing more, nothing less. MINI Value Service offers fair, age-based prices for older MINIs, covering repairs such as struts, shock absorbers, wheel bearings, wishbones, and more — always with Genuine MINI Parts. Keeping your MINI in top shape, the smart way.

CAN YOUR MINI GET THE VALUE SERVICE TREATMENT?

Any 5+ year-old MINI may be eligible for our Value Service.
Check now

MINI ORIGINAL PARTS.

Using MINI Original Parts ensures that your MINI remains exactly as it was built: authentic, reliable and original
  • Made by MINI for your MINI
  • You know they’ll fit perfectly
  • Available quickly thanks to reliable distribution
  • Easy to replace
  • MINI Original Parts come with a warranty and support

MINOR DAMAGE? WE'VE GOT A FIX FOR THAT.

Bumps? Bruises? No Problem. Our MINI Approved Bodyshop team will repair your MINI in no time, using the latest tools and diagnostic equipment to banish any dent.

MINI REPAIR AND CARE BENEFITS

  • Genuine MINI Parts 
  • MINI Trained Technicians
  • Cosmetic Repair 

MINI ACCIDENT REPAIR.

Scrapes, scuffs and scratches – we can fix it all. Our MINI Trained Technicians are highly trained. From tiny dents to bigger bruises, they'll utilise their expertise and even handle the insurance hassle – leaving you with a shiny, happy MINI.

MINI WINDSCREEN REPAIR AND REPLACEMENT.

This service includes the inspection of cracks, stone chips and other damage that can impair visibility and safety. If required, the windscreen can be replaced with an original MINI windscreen. Our technicians will also check the windscreen wipers and replace them if necessary, so you can always enjoy the best possible visibility.

MINI CERTIFIED BODY SHOPS.

Our MINI Trained Technicians are trained by the best and live and breathe MINI. So relax — your car is in the care of people who love it almost as much as you do. Plus we only use Genuine MINI Parts to keep your MINI performing at its very best.

MINI COSMETIC REPAIR.

Whether it’s a tiny scratch in the paint or a little tear in the upholstery, our specialists use innovative repair technologies to fix those small blemishes — leaving no trace behind. Because every MINI deserves to look as sharp as it drives.

SEASONAL SERVICE OFFERS.

Seasons change, and so should your MINI’s care! Our MINI Seasonal Offers are designed to keep your MINI in peak shape all year round — whether it’s summer sun, autumn leaves, winter frost, or spring showers. Take advantage of expert checks and tailored services at great prices¹, so your MINI is always ready for whatever the road — and the weather — might throw at you.
MINI Retailer

MINI AIR CONDITIONING CHECKUP.

Help your MINI keep its cool all year round with our MINI Air Conditioning Checkup. From dust and allergen-free interiors, to easy winter de-misting.

Every checkup includes:

  • Full system performance assessment 
  • Leak check and optional refrigerant/lubricant recharge 
  • Drive belt and microfilter check (replacement optional) 
  • Air outlet temperature and pressure check 
  • Air duct system and evaporator cleanse with MINI original cleaning agent

WINTER CHECKUP.

Snow and ice won't stop the fun. Winter-proof your wheels with a MINI Winter Checkup from our MINI Trained Technicians.


Every checkup includes:

  • Full vehicle check with MINI diagnostic system
  • Bodywork inspection
  • Wheels and tyres check (damage, tread, pressure)
  • Brake system, suspension, shock absorbers, and steering components check
  • Windscreen and wiper blade service
  • Drive belt inspection
  • Fluid level checks (coolant, brake fluid, screen wash, steering, engine oil)
  • Door seals and locks maintenance with MINI Original care products
  • Heating and air conditioning system check
  • Exterior and interior lights inspection

MINI HOLIDAY CHECKUP.

Get road-trip ready with our MINI Holiday Checkup. All the day-to-day essentials to ensure your MINI is set for every adventure.


Every checkup includes:

  • Full vehicle check with MINI diagnostic system
  • Wheels and tyres check (damage, tread, pressure)
  • Brake system, suspension, shock absorbers, and steering components check
  • Windscreen and wiper blade service
  • Drive belt inspection
  • Fluid levels check (coolant, screen wash, steering, engine oil)
  • Heating and air conditioning system check
  • Exterior and interior lights inspection
  • Navigation device software status check

FAQs.

For your MINI, service is not routinely performed at fixed intervals. Instead, it is based on actual vehicle use (number of cold starts, driving habits, type of driving: urban traffic, motorway, etc.). With "Condition Based Services" (CBS), the condition of your MINI is monitored by sensors and special algorithms. For a new vehicle, a theoretical date will be set for the first service, which will be adjusted as your vehicle is used. You will only be notified in the event of a service being required.
The MINI Accident and Roadside Assistance services include a towing service for your vehicle, a courtesy vehicle, the continuation of your journey by taxi, accommodation in a hotel, assistance in the event of a flat tyre, vehicle storage and a charging service for electric vehicles. MINI also supports you in recording accident data, notifies your nearest MINI Retailer and advises you on alternative travel options. With each service of your MINI at a MINI Service Partner, you will automatically be entitled to MINI Roadside Assistance services for a maximum of 24 months.

Call MINI Accident and Roadside Assistance 24/7 via the MINI App, from your vehicle in the "Assistance" menu.
Proactive Care is a service promise for all service and maintenance work on your MINI and is included in the scope of your MINI Connected contract at no extra cost. Your vehicle automatically recognises a service requirement or a problem and reports this to you via your preferred communication channel and to your MINI Service Partner. Depending on your needs, you will receive instructions for self-help via a push notification in the MINI App, as a message in your vehicle, or you will be contacted by MINI Accident and Roadside Assistance or your preferred MINI Service Partner. You can arrange service appointments with your MINI Service Partner using Online Appointment Scheduling in the MINI App. The execution of services meets the highest MINI quality standards. You always have complete transparency about the scope of the work carried out, any costs and the expected delivery date. Please note: Depending on the country of delivery, the scope of maintenance work offered by "Proactive Care" may vary.
MINI Service Inclusive is available for all MINI models. Further information on MINI Service Inclusive packages for new and used vehicles along with prices can be found in the MINI Connected Store.
Yes. Your MINI Service Partner automatically receives information about your vehicle and its service requirements if you have logged in to the BMW web page with your MINI ID and have arranged a service appointment for a vehicle linked to your MINI ID. If you have not logged in to the MINI web page with your MINI ID, only the data you have entered in the form will be transmitted to the MINI Service Partner.
Click on the profile icon in the header on the MINI web page and log in with your MINI ID. After successful login, select: "Accessories & Services" > "Services for my MINI" > "Online Appointment Scheduling". Alternatively, you can click "MINI Retailer" in the header on the MINI web page, select a MINI Service Partner and then "Online Appointment Scheduling".
Yes. In the event of a recall campaign, you will receive a notification on the central information display in your MINI, via the MINI App, or by post, e-mail or telephone. In addition to factual information and next steps, you will receive the contact details for MINI customer support for any queries. Until the action is complete, it remains stored in the vehicle status menu in the MINI App and in your vehicle. More information on current recall campaigns can be found in the MINI App and online at :MINI Safety Recalls - Check Recall Status for Your Vehicle.

Take Your Next Steps.

FIND YOUR NEAREST MINI SERVICE CENTRE.

Thinking of having an official MINI service? Excellent idea. To locate your nearest MINI retailer or approved service centre, click the button below.

MAKE A SERVICE APPOINTMENT.

You can book a service using the MINI App. Just select "Vehicle" and the "Retailer Services" section to make an appointment with your MINI Dealership or a participating MINI Retailer. Alternatively, you can simply click the button below and schedule an appointment with a preferred MINI Retailer.

GEAR UP WITH ACCESSORIES.

Explore our Genuine MINI Accessories designed to fit your MINI perfectly and keep it looking and performing at its very best. From sleek upgrades to practical items that make life easier, you can maximise your MINI driving experience and express your personal style.

MINI DIGITAL EXPERIENCE.

Dive into a realm of advanced technology and connectivity that amplifies your driving experience. From intelligent infotainment to immersive driving modes, explore how MINI is redefining the road ahead.