AT YOUR SIDE.
WHEREVER, WHENEVER.

Our comprehensive MINI Breakdown and Accident services are designed to give you total peace of mind. You can drive your MINI safe in the knowledge that one phone call will deliver assistance day or night. We’ll get you and your MINI back on the road as quickly as possible, with the minimum of inconvenience.

HELP IS ON ITS WAY 24-7-365.

ROADSIDE RESCUE AWAITS.

MINI Roadside Assistance is the perfect way to get total peace of mind. If you need to call us because of a breakdown then our team will do their best to get you back on track over the phone. If that's not possible then rest assured we'll send out a MINI Trained Technicians to help you.

YOUR MINI KNOWS.

With MINI Proactive Care your MINI automatically keeps an eye on everything – from your battery to the date of your next service.

FEEL SAFE. DRIVE WITH CONFIDENCE.

With Service Partner Management, you get to decide who’s in the know about your MINI's maintenance. Want to switch things up? Swap partners any time via the car menu or on the App. For any mix-ups, MINI’s got your back. Just keep your profile and partner details up-to-date for hassle-free contact.

If you need technical assistance while you’re on the road, you can rest assured that you’ll get the help you need – thanks to MINI Teleservice Breakdown Call. You’ll be able to transmit your MINI’s data to our Roadside Assistance team so they can diagnose the problem and send the right kind of assistance, sharpish.

In an emergency, don’t worry if you can’t call for help—your MINI will do it for you! Since 3/2015, all new MINI models come with an intelligent Emergency Call system. It automatically contacts emergency services, shares your location and car details, and even updates them on the accident specifics. Just hit the SOS button, and we’ll handle the rest, including calling for help and updating you in your language. Rest easy knowing eCall records only what’s needed at the moment, not your car’s movements.

MINI Connected.

With the latest Operating System 9, MINI Connected experiences a digital leap forward with realistic 3D visualizations in complicated turning situations, entertainment and gaming options, displays of the current traffic situation, information on parking and much more.  On earlier models, starting with Model Year 2019 vehicles, MINI Connected is available with emergency calling, remote door unlock, and send-to-car functionality on a stunning system that unites advanced technology in a 6.5" or 8.8" display.

MINI ACCIDENT ASSISTANCE AT A GLANCE.

MINI Accident Assistance supports you in the event of an accident with fast, expert help. Call 1800 409 900.

You can contact MINI Accident Assistance on 1800 409 900. The number is stored in the vehicle menu under "Accident Assistance." You can reach us 24 hours a day, 365 days a year.

Sometimes you have to move quickly and the right phone number isn't always at hand. With the MINI App, you can quickly and easily call MINI Accident Assistance directly.

We will help you with the following services:

  • Recording the accident data 
  • Arrangement of a towing service (if necessary) 
  • Notification of your nearest MINI Service Partner 
  • Arrangement of a replacement vehicle (rental car) 
  • Advice on alternative travel options

IN NEED OF SOME EXPERT ADVICE?

MAKE A SERVICE APPOINTMENT.

You can book a service using the MINI App. Simply select "Vehicle" and the "Retailer Services" section to make an appointment with MINI Service Centre. Alternatively, you can simply hit the button below and schedule an appointment with a preferred MINI Service Partner.

FIND YOUR NEAREST MINI SERVICE CENTRE.

Thinking of having an official MINI service? Excellent idea. To locate your nearest MINI retailer or approved service centre, click the button below.